FAQs
I do not see my subscription
- Initiate a Support Ticket
- Specify whether you paid with a credit card or PayPal
- If your PayPal email is different from your login email, please specify
Using the RSS Feed
- On your Dashboard page, click âView Showsâ on the option tab to go to see your podcast and to copy your RSS feed (example below)
Click to enlarge image - Paste the feed into your podcast app*
*There are many podcast apps that accept private RSS feeds, and all have their own way of adding a feed. A few popular ones and their steps to add are listed below (subject to change based on app providerâs updates). If yours is not listed, follow the instructions from the app provider.
Apple:
- Click the Library icon (bottom of the screen).
- Click the âEditâ link in the upper-right hand corner.
- Click âAdd a Podcast by URL.â
- Paste in the podcastâs RSS feed.
Playapod:
- Click âMy Subscriptionsâ
- Click the â+â button on bottom right of screen
- Paste your RSS feed
Podbean:
- Click âFollowingâ on the bottom
- Click âAdd Feed URLâ
- Paste your feed and click done
Podcast Addict:
- On the podcasts tab, click â+â in the top right
- Click the orange âRSSâ button
- Paste your feed in the top line and click âaddâ
Google Podcasts:
- On the bottom of the app, click âActivityâ
- Click âSubscriptionsâ
- On top right, click the three dots
- Click âAdd by RSS feedâ
- Paste your feed and hit subscribe
Change payment method
Change payment method
- Navigate to My account > Manage Subscriptions.
- Update Payment Method: Within your current subscriptions, locate the option to “Update Payment Method.”
Switching Between Credit Cards:
- Click the âUpdate paymentâ option.
- A pop-up will appear, prompting you to enter your new card details.
Switching from Credit Card to PayPal:
- To switch from credit card to PayPal, you’ll need to cancel your current subscription.
- At the end of the subscription cancellation period, re-subscribe using your PayPal account.
Switching from PayPal to Credit Card:
- Similarly, to switch from PayPal to a credit card, cancel your current subscription.
- At the end of the cancellation period, resubscribe using your credit card.
How do I cancel my subscription?
Once you access your Account, click âMy Subscriptionsâ on the options tab. This page will show all your subscriptions and their status. To cancel click on the âCancel Subscriptionâ button (example below).